Privacy Policies: Protecting Your Information

v.2024.12.12

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Find our policies below. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Effective Date: 12/12/2024

Schedule Your Clean

A. Introduction

Schedule Your Clean("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

B. Information We Collect

a) Personal Information:

When provided voluntarily by individuals, we may collect personal information such as names, addresses, email addresses, and phone numbers.

b) Non-Personal Information:

For statistical purposes, we may also collect non-personal information such as browser type, operating system, and IP address.

C. How We Use Your Information

We may use the collected information for purposes, including but not limited to:

a) Providing and personalizing our services.

b) Processing transactions and delivering products.

c) Sending periodic emails and SMS related to your orders or inquiries.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

C1. SMS Text Message Service

  1. By opting in to our SMS Text Message Service, you will receive messages for updates, customer care, and marketing messages.
  2. You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribed status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
  3. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to contact@scheduleyourclean.com or +1(857) 251-5599.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency may vary. For questions about your text plan or data plan, contact your wireless provider.
  6. For privacy-related inquiries, please refer this privacy policy.

D. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as set forth in this Privacy Policy.

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a) Legal Compliance:

We may disclose information when required by law or in response to lawful requests by public authorities.

Data disclosure laws vary between countries, and even within countries, they can be subject to federal, state/provincial, and local regulations. In the United States and Canada, data disclosure laws encompass a combination of federal and provincial/state regulations. I'll provide you with a brief overview of the major federal laws in both countries.

1. Federal Trade Commission Act (FTC Act):

· Overview: The FTC Act broadly prohibits unfair and deceptive practices in commerce, including the unauthorized disclosure of personal information.

· Enforcement: The Federal Trade Commission (FTC) enforces the FTC Act.

2. Gramm-Leach-Bliley Act (GLBA):

· Overview: Primarily applicable to financial institutions, GLBA requires these institutions to protect the privacy and security of consumer financial information.

· Enforcement: Various federal agencies, including the FTC, have enforcement authority.

3. Health Insurance Portability and Accountability Act (HIPAA):

· Overview: Applies to protected health information held by covered entities and their business associates. It sets standards for the privacy and security of health information.

· Enforcement: The Department of Health and Human Services (HHS) is responsible for enforcing HIPAA.

4. Children's Online Privacy Protection Act (COPPA):

· Overview: COPPA regulates the online collection of personal information from children under 13. It requires obtaining parental consent.

· Enforcement: The FTC enforces COPPA.

5. California Consumer Privacy Act (CCPA):

· Overview: State-level legislation granting California residents specific privacy rights and imposing obligations on businesses handling their personal information.

· Enforcement: The California Attorney General can enforce the CCPA.

E. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. You can control cookies through your browser settings.

F. Your Choices

You have the right to access, correct, or delete your personal information. To do so, please contact us at contact@scheduleyourclean.com.

G. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

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H. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website.

I. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@scheduleyourclean.com

Please adapt this template to reflect the specific details of your business and ensure compliance with relevant laws. It's also advisable to seek legal advice to ensure your privacy policy aligns with the latest regulations.

Where to find more information regarding the Privacy Policy

To provide a clear description of the Privacy and Policy practiced by a company, please consult the following laws and documents regarding the data processing policy in the online environment:

1. Legal Texts and Government Websites:

· Review the actual legal texts of the laws mentioned. This might include the Federal Trade Commission Act, Gramm-Leach-Bliley Act, Health Insurance Portability and Accountability Act (HIPAA), Children's Online Privacy Protection Act (COPPA), and the California Consumer Privacy Act (CCPA) for the United States, and the Personal Information Protection and Electronic Documents Act (PIPEDA) for Canada.

· Access official government websites, such as the Federal Trade Commission (FTC) in the U.S., the Department of Health and Human Services (HHS), and the Office of the Privacy Commissioner of Canada (OPC).

2. Legal Journals and Publications:

Explore legal journals and publications that cover privacy and data protection issues. These may provide in-depth analyses, case studies, and interpretations of relevant laws.

A. United States:

Federal Trade Commission Act (FTC Act):

1. Source: United States Code, Title 15, Section 45.

· Access: FTC Act - 15 U.S.C. § 45 https://www.law.cornell.edu/uscode/text/15/45

2. Gramm-Leach-Bliley Act (GLBA):

· Source: Public Law 106-102 (1999).

· Access: GLBA - Public Law 106 – 102 https://www.govinfo.gov/app/details/PLAW-106publ102

3. Health Insurance Portability and Accountability Act (HIPAA):

· Source: Public Law 104-191 (1996).

· Access: HIPAA - Public Law 104-191 https://www.govinfo.gov/app/details/PLAW-104publ191

4. Children's Online Privacy Protection Act (COPPA):

· Source: 15 U.S.C. §§ 6501-6506.

· Access: COPPA - 15 U.S.C. §§ 6501-6506 https://www.law.cornell.edu/uscode/text/15/chapter-91

5. California Consumer Privacy Act (CCPA):

· Source: California Civil Code §§ 1798.100 - 1798.199.

· Access: CCPA - California Civil Code §§ 1798.100 - 1798.199 https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=CIV&division=3.&title=1.81.5.&part=4.&chapter=&article=



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